About Us
Contact Us
Our team is here to help
At Sonora Medical Center, we are committed to providing exceptional service and making your healthcare experience as easy to navigate as possible. That’s why we offer various help lines and resources to answer your questions, keep you informed or resolve concerns. Please reach out to us for support.
Call us
If you are experiencing a medical emergency, please call 911 or go to your nearest emergency room.
Main number
Admitting/Contact a patient
Financial assistance
Medical records
Patient experience line
Physician referral line
Resources for patients
Information for those who have received care at our facilities.
Billing and insurance
Please reach out to us for help paying your bill. If you have questions about your bill, call 800-593-1551
Make a payment securely online with Sonora Medical Center Bill Pay or by calling 977-248-6441.
Medical records and patient portal
Request your medical records easily online.
Use the Patient portal for access to your personal health information.
Recognize an outstanding nurse
The DAISY Award is an international program that rewards and celebrates the extraordinary compassion and skillful care given by nurses every day. Sonora Medical Center is proud to be a DAISY Award Partner, recognizing one of our nurses with the special honor every quarter. To nominate a nurse, please submit this form.
Resolving concerns
We are committed to providing excellent care. If you feel we aren’t delivering on this commitment, please speak to any staff member. A unit or department supervisor can also assist you.
If you still have concerns, please contact our patient experience line 209-536-3385 or email [email protected].
If your concern cannot be resolved through our organization, you can contact the organizations below with your concern.
California State Department of Public Health
Phone: 800-554-0354
Online: Cal Health Find Database
The Joint Commission
Phone: 800-994-6610
Email: [email protected]
Additional resources
Information for employees, providers, and community members.
Employees
For employment verification, please call 866-604-6572. For other resources, please log in to the Connect intranet using your Sonora Medical Center credentials.
Job seekers and applicants
Learn more about our open positions and apply for jobs through our careers page. If you have questions about our careers, contact us at [email protected].
Media inquiries
Please contact our communication department.
General contact form
If you have a general question or comment, please use our contact form so a member of our team may follow up with you.